ADA Access – UPDATED January 1, 2016

Check back for updates closer to the event

Access Information
Before The Festival: If you have questions about our Access Program or requests for accommodation email before June 3, 2016.

At The Festival: Stop by the ADA Access Info Booth, just inside the East Entrance. This is where you check out an access wristband for permission to use the raised viewing platforms, recharge wheelchairs and scooters, find the ASL interpreting schedule (if a request has been made in advance), Braille and Large Print program guides, learn where to meet for assistance with exiting, get assistance and information about the Access Program, and fill out a feedback form.

After The Festival: Write with your comments. Help us improve each year.

Parking is not provided. Transportation options are listed here:, and a description of accessibility for these options is here:

Bus: The buses from 125th St. are city buses. They are all accessible and equipped with lifts.

Shuttles: The shuttles from the Brooklyn bowl are a mix of city buses and school buses – not all school buses are equipped with a lift but accessible transportation is available upon request. Brooklyn Shuttle patrons needing wheelchair-accessible service should notify the shuttle operators when making their reservations.

Walking: 103rd St Footbridge appears to be accessible but is a long journey from the base of the bridge to the entrance of the festival. The bridge is about .25 miles and the walk from the bridge to the festival entrance is approx. 1.5 miles. RFK 125th Bridge: This bridge is not very accessible, with periods of steep incline and decline and rough terrain. The elevator at 125th Street is no longer operational, as it is being rebuilt and will not be finished until after the festival dates.

Ferry: The East River Ferry states that all parts of the ferry are accessible except for the top deck.

Car, Paratransit, Taxi: No parking is available on Randall’s Island. NYC paratransit will pick up and drop off at Randall’s Island, and cars are allowed onto the island for pick up and drop off.

Description of Site
Governors Ball is held in a somewhat hilly park with some paved pathways, and much traveling to be done over mowed grass. The site has potential to become muddy in heavy rain. Some hills are a bit steep so some persons may want to bring power chairs or scooters or someone to help push if that is needed. Others will be able to manage with a manual wheelchair if they are feeling strong. The length of the festival is about a third of a mile and about half of that in width.

Entering and Exiting Systems for Patrons with Mobility Disabilities
Ferry: As you arrive, look for access volunteers under the sign with the wheelchair symbol. They can escort you into the festival. Stop by the ADA Access Info Booth to learn where to meet for assistance with exiting.

East Entrance: As you approach the East Entrance, use the right lane with the wheelchair symbol. Once inside you will be right by the ADA Access Info Booth. Ask about assistance with exiting and lining up for the shuttle.

Viewing Platforms
Stop by the ADA Access Info Booth to request a wristband giving permission to use these platforms. These raised viewing platforms are reserved for patrons with mobility disabilities and one companion, and are available on a first-come, first-served basis at each of the four stages. Folding chairs are provided. Look for the wheelchair symbol sign. Families with 2 adults and children under 18 may remain together on the platforms.

American Sign Language Interpreters
American Sign Language interpreter services will be provided upon request only. Please contact We ask that you submit your request as soon as you purchase a ticket, and if possible, by May 9, 2015. The sooner we have your request, the sooner we can confirm the most experienced music interpreters available – you know, the ones that book way in advance. Also, interpreters are most successful when they have time to study the music, learn lyrics etc. Last minute requests can be difficult to fulfill but we’ll do our best.

Accessible Portable Toilets
Are available at the ends of each row of restrooms throughout the festival grounds and by most accessible viewing platforms.

There are two medical stations, one in each field.

If you use portable oxygen tanks, please write to for our procedures.

All prescription medication must be in prescription packaging with your name on the prescription label. Bring only the amount needed for your own personal use. Be ready to show photo ID. Syringes must be accompanied by prescription medication. Tip: Ask your pharmacist for small travel-size prescription bottles. Ice is available for purchase if you need to keep meds cool.

Service Animals are Welcome, Pets are Not
Persons with disabilities and their service dogs or miniature horses that are individually trained to do work or perform tasks for those persons with disabilities are welcome at the Governors Ball Festival, as are service animals in training accompanied by a documented trainer from a formal training program. Other types of animals and pets are not allowed.

A service animal must be trained and if it does not adhere to the following conditions the handler will have to remove the animal from the site. The handler may return without the animal. The animal must:

  • be housebroken
  • be under the control of its handler at all times
  • not threaten the health or safety of any person or animal

Anyone bringing an animal will be responsible for and liable for any damage or injury caused by the animal. If a service animal is injured the result may be fines and/or imprisonment.

Anyone who has questions or needs regarding their service animal may write to or stop by the ADA Access Info Booth during the festival.

Additional Accommodations
If an accommodation is needed that is not listed, contact

Hearing Protection
To help protect your child’s hearing, stop by the ADA Access Center to borrow a set of Baby Banz earmuffs. We have sizes for infants and children up to age 12. The ADA Access Center is just inside the East Entrance. Put down a $30 refundable deposit by registering for the cashless RFID system and if you return the muffs at the end of the day/weekend, your deposit is returned. If you don’t return them, we’ll deduct the $30 from your Cashless account after the festival. Supplies are limited so be sure to get them when you first arrive.