ADA Access

Access Information
If you have questions on our Access Program please email before June 5, 2015. If you have questions while you are at the festival feel free to stop by the Info Booth or ask any staff member with a radio to contact the Access Team.

Parking is not provided. Use transportation options listed here: NYC paratransit also provides service to Randall’s Island for eligible customers.

Description of Site
Governors Ball is held in a somewhat hilly park with some paved pathways, and much traveling to be done over mowed grass. The site has potential to become muddy in heavy rain. Some hills are a bit steep so some persons may want to bring power chairs or scooters or someone to help push if that is needed. Others will be able to manage with a manual wheelchair if they are feeling strong.

Viewing Platforms
Raised viewing platforms reserved for patrons with mobility disabilities and one companion are available on a first-come, first-served basis at each of the four stages. Folding chairs are provided. Look for the wheelchair symbol sign. Families with 2 adults and children under 18 may remain together on the platforms.

American Sign Language interpreter services will be provided upon request only.  Please contact  We ask that you submit your request as soon as you purchase a ticket, and if possible, by May 11, 2015. The sooner we have your request, the sooner we can confirm the most experienced music interpreters available – you know, the ones that book way in advance.  Also, interpreters are most successful when they have time to study the music, learn lyrics etc.  Last minute requests can be difficult to fulfill but we’ll do our best.

Accessible Portable Toilets
Are available at the ends of each row of restrooms throughout the festival grounds.

Wheelchair and scooter recharging is available at the Info Booth.

Service Animals are Welcome, Pets are Not
Persons with disabilities and their service dogs or miniature horses that are individually trained to do work or perform tasks for those persons with disabilities are welcome at the Governors Ball Festival, as are service animals in training accompanied by a documented trainer from a formal training program. Other types of animals and pets are not allowed.

A service animal must be trained and if it does not adhere to the following conditions the handler will have to remove the animal from the site. The handler may return without the animal. The animal must:

  • be housebroken
  • be under the control of its handler at all times
  • not threaten the health or safety of any person or animal

Anyone bringing an animal will be responsible for and liable for any damage or injury caused by the animal. If a service animal is injured the result may be fines and/or imprisonment.

Anyone who has questions or needs regarding their service animal may write to or stop by the Info Booth during the festival.

Additional Accommodations
If an accommodation is needed that is not listed, contact

Your Feedback
Each year we work to improve the Access Program for patrons with disabilities. We appreciate your feedback. Please send emails to